NSO Information for Consumers

Click the links below to download the pdf. 

RECIPIENT RIGHTS

• MDHHS Your Rights Book
• Recipients Rights Book - English
• Recipient Rights Book - Spanish
• Recipient Rights Book - Arabic
• ​LEP I-Spanish Booklet
• Recipient Rights Brochure

• Your Rights When You Receive Our Services
• Request for Review of Grievance MI Health Link
• Office of Recipient Rights Complaint Form

DWIHN

• DWIHN Member Handbook
• DWIHN Annual Reports
• Advance Directives for Medical and Behavioral Health Care Brochure
• Anti Stigma Brochure (Community)
• Anti Stigma Brochure (Consumer)
• Anti Stigma Brochure (Professionals)
• Appeals for Medicaid Benefits
• Customer Service
• Service Brochures and Handouts
• How Customer Service Can Help You Brochure
• How to Access Routine Behavioral Health Services
• How to Obtain Emergency & After-Hours Behavioral Health Services Brochure​​
• Kevin's Law Brochure
• Local Dispute Review Request
• Understanding Grievances and Appeals
• Member Rights & Responsibilities
• DWIHN Provider Director Booklet

OCHN

• Oakland County Public Mental Health Services Handbook
• Your Rights when Receiving Mental Health Services Handbook-OCHN
• OCHN Wants You to Know
• Understanding Mental Health Services

MEDICAID

• Request for Review of Grievance
• Hearing Request for Medicaid Enrollees or Waiver Applicants

 
NSO

• ​Person Centered Planning Brochure
• Full HIPAA Notice of Privacy Practices
• NSO Handbook for Support and Services Offered in Wayne County
• Crisis Planning Brochure

---