NSO Information for Consumers
Click the links below to download the pdf.

RECIPIENT RIGHTS
DWIHN
MEDICAID
NSO
- MDCH Your Rights Book
- Recipients Rights Book - English
- Recipient Rights Book - Spanish
- Recipient Rights Book - Arabic
- LEP I-Spanish Booklet
- Recipient Rights Brochure
DWIHN
- DWIHN Member Handbook
- DWIHN Health Link Hand Book
- DWIHN Annual Reports
- Advance Directives for Medical and Behavioral Health Care Brochure
- Appeals for Medicaid Benefits
- Customer Service
- How Customer Service Can Help You Brochure
- How to Access Routine Behavioral Health Services
- How to Obtain Emergency & After-Hours Behavioral Health Services Brochure
- Intended Beneficiary Orientation Video
- Kevin's Law Brochure
- Local Dispute Review Request
- Understanding Integrated Health Care Brochure
- Member Rights & Responsibilities
- DWIHN Provider Director Booklet
MEDICAID
- Grievances and Appeals Process for Medicaid Enrollees
- Hearing Request for Medicaid Enrollees or Waiver Applicants
NSO
- Person Centered Planning Brochure
- Full HIPAA Notice of Privacy Practices
- NSO Handbook for Supports and Services Offered in Wayne County
- Crisis Planning Brochure