Michigan NSO

Neighborhood Service Organization

Neighborhood Service Organization (NSO) was established in 1955 as a private non-profit human service agency. The Mission of NSO is to provide diverse and innovative community development programs and community services to meet the changing needs of the regions population. Prevention and training are fundamental components of our programs. These components empower consumers and enhance the skills of other professionals.


Our own Sheilah Clay was named a finalist in the ACT category at the Third Annual Detroit 2020 Awards, which honored outstanding community members who are committed to building a better Detroit.  Congratulations Sheilah!


To learn about volunteer opportunities with NSO, please click here.  To learn more about our support services for consumers with autism, please contact Life Choices at 313-875-7601.



We are proud to announce that NSO's Vice President of Real Estate Development and Management Joe Heaphy has been selected as a fellow in the Ford Motor Company International Fellowship program of the 92nd Street Y.  While the program often only accepts international participants, this year it accepted two Americans, both from Detroit, in order to support our city during its critical turning point. 

Heaphy will take part in the intensive three-week program from May 28 to June 19 in New York City.  Designed to enhance skills of emerging leaders in communities all over the globe in order to address the current challenges of community building, he will participate in leadership and management classes focused on nonprofit organizations.  Additional sessions will cover topics including finance and budget, public relations, grant writing and fundraising.  

Since the program’s launch in 2001, more than 290 people from nearly 70 countries have participated. More than half of the program takes place outside the classroom through visits to community-based, non-governmental and nonprofit organizations, workshops and tours of diverse neighborhoods that have successfully united ethnically, racially and religiously.

92nd Street Y was founded in 1874 and serves more than 300,000 people annually, no matter their color, religion, or ethnicity.  For more information on the program, please visit www.92y.org/ford

Congratulations Joe!  We look forward to seeing what valuable ideas you bring back.

Host a Housewarming Party for NSO!

The success of the A Place to Call Home Housewarming Parties held for the NSO Bell Building in 2011, 2012, and 2013, and the many request from supporters, have inspired us to make housewarming parties an ongoing opportunity to change a life. 
A Place to Call Home Housewarming Party is an opportunity for an individual, family, business, congregation, club, school or community group to invite friends, relatives, co-workers and group members to donate quality, new, household items needed to make an apartment a home for formerly homeless adults in NSO's Supportive Housing Program.
We hope you will join us in creating A Place to Call Home for our most vulnerable neighbors, helping them to begin a new life and overcome the challenges that kept them on the streets.  To register to host a party, click here.  To view the party host instruction packet, which includes instructions, a timeline, invitations and your party-specific gift registry at Target,  click here.    

There are more than 20,000 homeless men and women living on the streets of Detroit, alone.  NSO Homeless Recovery Services' goal is to end homelessness for them, not just manage their homelessness.  The program provides supportive housing for formerly homeless adults in apartments and homes across Wayne County including the NSO Bell Building. Using the "Housing First" model, NSO moves chronically homeless individuals off the streets and into a safe environment where they receive life-restoring supportive care, helping them to live productive lives.

Changing Osborn

Please join us on Saturday, April 26 from 10 a.m. - 1 p.m. at the Matrix Center (13560 East NcNichols, Detroit 48205) as the Youth Initiatives Project hosts "Changing Osborn, a youth summit on transportation, blight, safety and more."

Young men and women from teh Osborn community are invited to discuss the important issues that affect their daily lives and future with community and city leaders.  Attendees will participate in panel discussions and breakout sessions.

To register or for more information, please call 313-670-0219.

NSO HIPPY Completion Celebration

Wednesday, April 30, 2014

5:30 – 7:00 pm

HGMSC – Detroit

NSO Life Choices

Graduation Party

June Date:  TBD

Location:  TBD

NSO Inspired Life Awards

Thursday, June 19, 2014, 5:30 – 7:30 pm

Julian C. Madison Building, 1420 Washington Blvd. – Detroit, MI

Join Neighborhood Service Organization (NSO) for a relaxed evening of networking and socializing. Help us celebrate the consumers that inspire us daily, as well as individuals and organizations that help NSO make a difference in the lives of so many in our community.  The evening will include a light strolling dinner and a beer and wine bar. 


  • Individual Tickets: $75 per person
  • Friend of NSO Sponsor: $500 (4 tickets)
  • Inspired Supporter Sponsor: $1,000 (8 tickets)
  • Additional Sponsorship Levels Also Available

For more information contact Denise Figurski at dfigurski@nso-mi.org or 313-961-4890, ext. 1069.  To register, please click here

President’s Award: 

Quicken Loans, Mr. Bill Emerson
Behavioral Health Professionals, Inc. (BHPI), Mr. David Schmehl

Champion Award:

Rep. Phil Cavanagh, State Representative Michigan’s 10th House District
Mr. Robby Eimers, State Representative
Henry Ford Health System Office of Clinical Quality & Safety, Mrs. Carrie Tuskey
Michigan Alliance for Families, Ms. Caryn Pack Ivey

Inspired Life Award: 

Mr. Red Bull Harris, NSO Youth Initiatives Project (YIP)
Ms. Linda Hicks, NSO Older Adult Services
Mr. Jason Phelps, NSO Life Choices
Mr. Eddie O. Williams, NSO Home Instruction for Parents of Preschool Youngsters (HIPPY)
Mr. Romeros Windom, NSO Homeless Recovery Service 


NSO Bell Residents – PhotoVoice Public Exhibit

Tuesday, June 24, 2014

4 – 7 pm

NSO Bell Building

NSO HGMSC Community Festival

Saturday, July 19, 2014

10 am – 3 pm


NSO Handlebars for the Homeless

Sunday, August 17, 2014

9 am Registration / 10 am Start

Handlebars for the Homeless is a bike tour of the city that will highlight Detroit’s hidden treasures while educating participants on how NSO is working to end, not just manage, homelessness.  The tour will begin at the NSO Bell Building before winding through some of Detroit’s most beautiful neighborhoods and landmarks

NSO ‘In Their Shoes’ – 5K Run & Walk

Saturday, September 13, 2014

7 am Registration / 9 am Start

Palmer Park, Detroit, MI


NSO’s three youth programs located at the Harper-Gratiot Multi-Service Center: Life Choices Children’s Services, Youth Initiatives Project (YIP) and YouthLink, provide opportunities for youth to learn leadership skills, become community advocates and prepare for the workforce. As part of these programs, NSO includes lessons in hygiene, grooming and etiquette.

You can help put these lessons into practice and help youth with limited resources in three ways:

  • Donate: Provide new items for our newly established Grooming Closet. Items range from basics like deodorant and toothpaste to youth-focused items such as body sprays, nail polish and shaving gel. For a complete list of items needed click here.
  • Volunteer: Volunteers are needed with experience teaching social and business etiquette classes. Topics might include dining skills, tie knotting, interview skills, etc.
  • Sponsor: Sponsors are needed for meals out at a restaurant so youth can test their new etiquette skills.

For more information, contact Sue Pierson-DiTomasso at 313-961-4890 ext. 1031 or sditomasso@nso-mi.org.


Sheilah P. Clay, NSO President and CEO, was recently awarded the 2014 School District Award from the Multi-Cultural Multi-Racial Community Council.  The award was given as a result of her founding the Farmington African American Parent Network to help close the academic achievement and opportunity gap.  The network is focused on increasing the district engagement, involvement, resources, and partnerships of parents to ensure the success of African American students.   The second reason for the award was the development of permanent supportive housing at the NSO Bell Building for homeless adults.




Sheilah P. Clay, President and CEO of Neighborhood Service Organization, has been selected to join an elite network of more than 5,000 women as a member of the Leadership America Class of 2014.

Launched in 1988 as the first nationwide program for women’s leadership development, Leadership America was established to allow women leaders the ability to expand their grasp and influence on the issues surrounding the nation and globe.

“Ms. Clay is one of over 50 outstanding women leaders competitively selected from across the nation to participate in the longest-running women’s leadership development program in the US.  Throughout the year-long program, she will have the opportunity to broaden her perspective and enhance her recognized leadership skills as the program visits three of our nation’s key cities (Dallas, Washington, DC, and The Bay Area, CA). Each city’s agenda will feature some of our nation’s leading decision-makers and future-forward thinkers who will provide our participants cutting-edge information to inform their professional and community leadership for years to come,” said Martha P. Farmer, Founding and Executive Director of Leadership America, now in its 27th consecutive year.  


Please note that our corporate offices and several services are NOW located at the NSO Bell Building  

The address is:

882 Oakman Blvd., Suite (see below)

Detroit, MI 48238

Suite A: KMG (property manager)

Suite B: Bell Services

Suite C: Central Office (Executive Offices, Finance, Accounts Payable, HR, Corporate Affairs, Volunteers, Real Estate Development, Properties Management, Purchasing, Customer Services, Performance Improvement, MIS)

Suite D: Older Adult Services

Suite E: Emergency Telephone Service/Suicide Prevention Center (ETS)

These NSO service locations are not moving: NSO Tumaini Center, NSO Life Choices, NSO Harper-Gratiot Multi-Service Center, NSO Supportive Housing Bridges/FUSE

Are you part of a service, corporate or faith group interested in learning more about the NSO Bell Building?  We can arrange a special tour for your group to learn more about this significant investment in the City of Detroit and how it is changing the lives of the most vulnerable in our community.

The one-hour tours are hosted by a NSO Bell Building resident and NSO staff.  A minimum of five guests are required to arrange a group tour.  Groups larger than 10 will be divided into smaller groups.

Tours are by appointment only and take place Monday-Saturday.  To arrange a tour, please contact Denise Figurski at 313-961-4890 x 1069 or dfigurski@nso-mi.org.

CARF LogoNSO Awarded Three-Year CARF Accreditation

We are pleased to announce that we have been awarded with a Three-Year CARF Accreditation for our addiction and mental health programs. This accreditation decision represents the highest level of accreditation that can be awarded to an organization. CARF, formerly known as the Commission on Accreditation of Rehabilitation Facilities, is an international accrediting body that establishes consumer-focused standards to help organizations measure and improve the quality of their programs and services.

We were accredited, through October 2014, in four categories:
• Case Management/Services Coordination: Alcohol and Other Drugs/Addictions (Adults)

• Crisis Intervention: Mental Health (Adults)

• Outpatient Treatment:

-Alcohol and Other Drugs/Addictions (Adults)

-Integrated Developmental Disabilities (DD) /Mental Health (Adults)

- Integrated DD/Mental Health (Children and Adolescents)

-Mental Health (Adults)

• Supported Living: Mental Health (Adults)