Michigan NSO

NSO is Neighborhood Service Organization, a 501(c)3 nonprofit human services agency serving our most vulnerable neighbors. NSO has been supporting the community for more than 60 years with innovative services. Some of our services are location-based, serving neighbors who come to us for help.  Other services focus on outreach, traveling out into the community, reaching people wherever they are.  Still other services are offered statewide through help lines and a network of professionals. 

NSO Mission:  Changing lives through innovative human services that harness the power of choice.

Through our diverse and comprehensive programs, as well as community partnerships, NSO provides critical services, outreach and assistance to children, youth, adults and families. We work to empower our community’s most vulnerable neighbors and provide healthy and enriching opportunities.  Consumers have the power to choose the lives they wish to lead and to help our community strengthen and grow.  We work to create healthy communities, new opportunities and provide supportive services for those who need them the most.

NSO programs and facilities across the metro area provide an array of services, including:

·Clinical and outpatient services for adults with mental illness

·Older adult mental health support, advocacy and outreach

·Developmental disability services for adults and children

·Emergency 24/7 telephone counseling, crisis intervention and information and referral service

·Integrated health services

·Health and wellness programs 

·Permanent supportive housing 

·Respite center for persons who experience homelessness combined with mental illness, disability or substance abuse

·Mobile outreach to homeless persons living on the streets of Detroit

·Early childhood and educational support services

·Employment and training  services for those seeking work and self sufficiency

·Youth workforce development, mentorship and tutoring

·Youth leadership and advocacy training on gun violence and substance abuse prevention

Volunteers Needed for Labor Day Senior Meal Delivery!

In partnership with Detroit Area Agency on Aging (DAAA), we will be delivering 140 meals to seniors in North Detroit on at 8:30 a.m. on Labor Day, Sept. 7. We are in need of 28 volunteers to deliver these meals to homebound seniors. Meal delivery will be split up into 14 routes with 10 seniors per route. Each route takes approximately one hour.

We recommend that volunteers deliver in pairs with one person driving and the other person delivering the meal to the clients' doors. If you like, volunteer teams can request to deliver more than one route when they RSVP to volunteer. DAAA will provide turn-by-turn directions for each route.

NSO volunteers will pick up their routes and meals from the NSO Bell Building located at 882 Oakman Blvd., Detroit, 48238 (staff and visitor parking lot)

Please RSVP no later than Monday, August 31 by forwarding your completed Meals on Wheels Volunteer Activity Form to Denise Figurski at dfigurski@nso-mi.org or 313-883-6206 (fax).

Click here for the volunter activity form.

As we celebrate our 60th Anniversary this year, we will commemorate the occasion with a 1960s themed NSO In Their Shoes 5K on the beautiful Detroit RiverWalk on Saturday, September 26, 2015.  The event will start and end at Rivard Plaza.

Participants are encouraged to wear 1960s inspired clothing or their tie-dyed event T-shirt as they walk or run the 5K route along the Detroit Riverfront.  The celebration will include '60s music, a costume contest, team recognition, participant raffle, top runner awards and more.  Plus, participants will walk or run 'in the shoes' of an NSO consumer whose profile they will receive when they register.

Individual registration is $30 through Sunday, September 20 and $35 afterwards. Small teams of four-to-nine runners and/or walkers are $25/participant and $20/particpant for large teams of 10 or more.  To receive the discounted team fee, the team captain must contact Denise Figurski at NSO, by September 20, at 313-961-4890 x 1069 or corporateaffairs@nso-mi.org to receive the appropriate promo code.  

Click here to register online (by September 24) or here to download the registration form.  There will be onsite registration.


7 a.m. – Onsite Check-in and Registration Open

9 a.m. – 5K Begins

10 a.m. - Runner Awards and Raffle Prizes Presented

11 a.m. – Approximate Return Time 

For more information on the event and sponsorships click here or contact Denise Figurski at the phone number or email listed above.  


Volunteers with Telephone Skills Needed 

Volunteers are needed to help answer the phones during the first two weeks in September at the Chene/Ferry office of NSO's Homeless Recovery Services Unit. Volunteers should be able to answer multiple lines, take messages and pleasantly assist callers.

Volunteers are needed Monday - Friday between 9 am - 5 pm.

Secure parking is provided.

If you would like to volunteer for two or more days each week, please contact Denise Figurski at dfigurski@nso-mi.org or 313-961-4890, ext. 1069.

Detroit Home Tour with Mary McBride, September 14 and 17

NSO is proud to be part of the Detroit Home Tour with singer-songwriter Mary McBride. NSO will be a stop on the tour on Monday, September 14 at 2 pm at the Tumaini Center, and on Thursday, September 17 at 6 pm at the NSO Bell Building. For more information visit www.thehometour.org. Also check out this MSNBC feature from July 7, featuring Mary. 

The Home Tour was founded in 2010 by singer-songwriter Mary McBride to bring live musical concerts and community celebrations to the homes of people who otherwise would not have regular access to live music. Since its inception, The Home Tour has been using live music to enrich lives, inspire and connect people and engage communities around the world. The tour assembles local and nationally recognized musicians to perform for — and with – residents in supportive housing communities nationwide.

The Home Tour has engaged more than 100 communities worldwide; played for tens of thousands of residents; hosted, on stage, hundreds of residents from the communities where they have played; and partnered with more than100 social service organizations in 24 countries.

Volunteers will be needed to assist at both events. Contact Denise Figurski at dfigurski@nso-mi.org or 313-961-4890, ext. 1069.

Host a Housewarming Party for NSO!                                                                   


A Place to Call Home Housewarming Party is an opportunity for an individual, family, business, congregation, club, school or community group to invite friends, relatives, co-workers and group members to donate quality, new, household items needed to make an apartment a home for formerly homeless adults in NSO's Supportive Housing Program.
We hope you will join us in creating A Place to Call Home for our most vulnerable neighbors, helping them to begin a new life and overcome the challenges that kept them on the streets.  To view the party host instruction packet, which includes instructions, a timeline, invitations and your party-specific gift registry at Target,  click here.    

There are more than 20,000 homeless men and women living on the streets of Detroit, alone.  NSO Homeless Recovery Services' goal is to end homelessness for them, not just manage their homelessness.  The program provides supportive housing for formerly homeless adults in apartments and homes across Wayne County including the NSO Bell Building. Using the "Housing First" model, NSO moves chronically homeless individuals off the streets and into a safe environment where they receive life-restoring supportive care, helping them to live productive lives.


NSO’s three youth programs located at the Harper-Gratiot Multi-Service Center: Life Choices Children’s Services, Youth Initiatives Project (YIP) and YouthLink, provide opportunities for youth to learn leadership skills, become community advocates and prepare for the workforce. As part of these programs, NSO includes lessons in hygiene, grooming and etiquette.

You can help put these lessons into practice and help youth with limited resources in three ways:

  • Donate: Provide new items for our newly established Grooming Closet. Items range from basics like deodorant and toothpaste to youth-focused items such as body sprays, nail polish and shaving gel. For a complete list of items needed click here.
  • Volunteer: Volunteers are needed with experience teaching social and business etiquette classes. Topics might include dining skills, tie knotting, interview skills, etc.
  • Sponsor: Sponsors are needed for meals out at a restaurant so youth can test their new etiquette skills.

For more information, contact Sue Pierson-DiTomasso at 313-961-4890 ext. 1031 or sditomasso@nso-mi.org.

NSO Awarded Three-Year CARF Accreditation

We are pleased to announce that we have once again been awarded with a Three-Year CARF Accreditation for our addiction and mental health programs: Older Adult Services, Life Choices and Homeless Recovery Services. This accreditation decision represents the highest level of accreditation that can be awarded to an organization. CARF, formerly known as the Commission on Accreditation of Rehabilitation Facilities, is an international accrediting body that establishes consumer-focused standards to help organizations measure and improve the quality of their programs and services.

We were accredited, through October 2017, in four categories:
• Case Management/Services Coordination: Alcohol and Other Drugs/Addictions (Adults)

• Crisis Intervention: Mental Health (Adults)

• Outpatient Treatment:

-Alcohol and Other Drugs/Addictions (Adults)

-Integrated Developmental Disabilities (DD) /Mental Health (Adults)

- Integrated DD/Mental Health (Children and Adolescents)

-Mental Health (Adults)

• Supported Living: Mental Health (Adults)